Privacy policy

At F&S Gallery ("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.fs-gallery.com (the “Site”), or engage with us through other channels (collectively, the "Services").

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Please review this policy carefully.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. If we make material changes, we will notify you by posting an updated policy on our Site and updating the "Last Updated" date above. Please review this page periodically for the latest information.

2. Information We Collect

We collect different types of personal information depending on your interaction with our Site and Services. The following outlines the categories of data we collect and how it is used:

A. Information You Provide Directly

When you interact with our Services, you may provide us with the following personal information:

  • Contact Information: Name, email address, phone number, and physical address (billing and shipping).
  • Order Information: Details about purchases, payment information (e.g., credit/debit card details), and transaction history.
  • Account Information: Username, password, and any additional security information for account access.
  • Customer Support Communications: Information provided through inquiries or customer service requests.

B. Information Collected Automatically

We may automatically collect certain data when you access our Site:

  • Usage Data: IP address, browser type, device information, and details of interactions with the Site (pages visited, clicks, etc.).
  • Cookies & Tracking Technologies: Cookies, pixels, and other similar technologies that collect data to enhance user experience, analyze traffic, and personalize content.

C. Information from Third Parties

We may also collect personal information from third-party service providers (e.g., payment processors, shipping partners) and social media platforms. This includes, but is not limited to, payment details, shipping updates, and account information shared through login integrations.

3. How We Use Your Information

We use the information we collect for various purposes related to the operation and improvement of our Services, including:

  • Processing Orders & Providing Services: To process transactions, ship products, provide customer support, and manage your account.
  • Marketing & Advertising: To send promotional content, advertisements, and tailored recommendations. You may opt-out of marketing communications at any time by using the unsubscribe link in our emails.
  • Site Optimization & Analytics: To analyze traffic, improve site performance, and personalize the user experience.
  • Security & Fraud Prevention: To safeguard the Site, detect fraudulent activities, and ensure the safety of your account.

4. Sharing Your Information

We may share your personal information under the following circumstances:

  • Service Providers: With vendors and third-party service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, IT support, analytics).
  • Business Partners: With marketing partners who help us provide tailored content and advertisements.
  • Legal & Regulatory Compliance: To comply with legal obligations or respond to legal requests (e.g., court orders, subpoenas).
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance user experience, gather analytical data, and deliver personalized content and advertisements. You may choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Site.

For more details on the cookies we use, please visit our Cookie Policy.

6. Security of Your Information

We implement robust security measures to protect your personal information. However, no system is entirely foolproof, and we cannot guarantee absolute security. We recommend that you safeguard your account by keeping your password secure and not sharing it with others.

In the event of a security breach, we will notify you in accordance with applicable laws.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to personal data we hold about you.
  • Right to Correction: Request that we correct inaccurate or incomplete information.
  • Right to Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Right to Object: Object to certain processing activities, such as direct marketing.
  • Right to Data Portability: Request a copy of your data in a machine-readable format.
  • Right to Withdraw Consent: Withdraw your consent where we rely on it to process your personal information.

To exercise any of these rights, please contact us at the email provided below. We may need to verify your identity before processing your request.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take prompt steps to delete the information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: 

F&S Gallery
Email: fs.team@fs-gallery.com